Sunday, August 2, 2009

Hosting woes.

Enough is enough. GoDaddy just automatically charged me $431.71 for hosting renewal for glaielgames (it's been 5 years already I guess). The confirmation email had no info as to which credit card was charged, not even the typical **** **** *** ### you usually get on those types of confirmations.

I have 4 cards on my account. 5 years is a long time and I couldn't delete inactive ones if I remember. I have 2 debit cards I use myself (2 different banks). One has money, one might not have enough money to cover it. I want to know which one they charged.

So I click "log in" on their absolutely horrible website. Instead of logging in, it locks my account. All good and such, that's definitely what I wanted to happen after hitting log in once. So as protocol, I get the email saying my account was locked too. And godaddy won't let me unlock my account through email. I HAVE to call their customer service line and stay on hold for 2 hours.

I haven't done this yet. This is not the first time this has happened. In the past unlocking my account usually required me to give them the last 4 digits of the card on my account.

The whole reason I wanted in to my account was to find out which card was used.

I use godaddy cause it's freaking cheap hosting and a lot of value for it. But damn I'm getting completely fed up with their bullshit website and customer support and tendency to lock my account EVERY SINGLE TIME I try to log in.

2 Comments:

Blogger Esquar said...

tried dreamhost?

August 13, 2009 at 3:02 AM  
Blogger Unknown said...

Thanks for taking the time to discuss this, I feel strongly about it and love learning more on this topic. If possible, as you gain expertise, would you mind updating your blog with extra information? It is extremely helpful for me. hosting

September 9, 2018 at 9:08 AM  

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