Sunday, August 2, 2009

Hosting woes.

Enough is enough. GoDaddy just automatically charged me $431.71 for hosting renewal for glaielgames (it's been 5 years already I guess). The confirmation email had no info as to which credit card was charged, not even the typical **** **** *** ### you usually get on those types of confirmations.

I have 4 cards on my account. 5 years is a long time and I couldn't delete inactive ones if I remember. I have 2 debit cards I use myself (2 different banks). One has money, one might not have enough money to cover it. I want to know which one they charged.

So I click "log in" on their absolutely horrible website. Instead of logging in, it locks my account. All good and such, that's definitely what I wanted to happen after hitting log in once. So as protocol, I get the email saying my account was locked too. And godaddy won't let me unlock my account through email. I HAVE to call their customer service line and stay on hold for 2 hours.

I haven't done this yet. This is not the first time this has happened. In the past unlocking my account usually required me to give them the last 4 digits of the card on my account.

The whole reason I wanted in to my account was to find out which card was used.

I use godaddy cause it's freaking cheap hosting and a lot of value for it. But damn I'm getting completely fed up with their bullshit website and customer support and tendency to lock my account EVERY SINGLE TIME I try to log in.

10 Comments:

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